By providing table ordering to all areas of your venue staff are spending less time processing orders and more time with guests. Upon being seated guests have immediate access to the menu and can begin ordering straight away. Staff will have more time to interact with guests such as recommending wine pairings rather than delivering menus and processing orders.
This is especially helpful for hotels and large venue restaurants. Guests can be in low service areas and still access menus and services where they are. This increases revenue to the venue, guests just find it easier to order from their phone. Especially if they are in their room. They no longer have to search for the outdated room menu and long confusing calls to reception to place the order.
Orderlina also functions as a Hotel Concierge App, allowing guests to chat directly with staff. Hotel chains need only one centralized person to oversee guests requests. Venues can directly upsell tours and transfers by answering guest enquireies.
Both the guest and the venue have better data. The guest can see what they ordered last time. The venue now knows which are the most preferred meals and can even suggest alternatives to try based on the guest’s previous orders.
Orderlina’s suite of apps can provide table, room and pool Ordering from mobile app, tablet menu, kiosk or POS mode.